Contact
Talk to the people who build simmail
Email is the way to reach us. A person reads every message.
Sales and enterprise
Larger plans, single sign-on, invoicing or anything else about buying simmail. Use the support address for now and say it is about sales.
Security
Found a vulnerability? Report it privately. See Security for what to include.
Before you write
Many answers are already in the docs: the quickstart, plans and limits and billing.
If something is not working, include the universe's name, roughly when it happened, and what you expected to see. For a problem with a specific email, the message's subject or ID helps.
There is no public status page yet. If you think simmail is down, email support and we will reply as soon as we can. The changelog lists what has changed recently.