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Single sign-on

You sign in to simmail once, at platform.simmail.dev. After that, every universe dashboard of every organization you belong to opens without asking you again, on whichever server it lives.

  • When you sign in, platform.simmail.dev gives your browser a short-lived pass. The pass says who you are and your role in each of your organizations.
  • Each universe’s server checks the pass itself. It never sees your password.
  • The pass lasts 15 minutes. When it runs out, your browser quietly fetches a new one from platform.simmail.dev and carries on. You do not see this.
  • Your sign-in at platform.simmail.dev itself lasts 30 days.
  • Signing out at platform.simmail.dev signs you out everywhere at once. A dashboard’s sign-out takes you there.
  • Role changes and removals take effect within 15 minutes, the next time the pass is renewed.
  • Changing your password signs you out of every other browser.
  • Apps never use the pass. Apps, CI and AI agents use API keys.

If you are signed in but a universe’s dashboard says it could not check your sign-in pass, contact support: the server’s sign-in settings need fixing. If it says your pass has expired, reload the page to renew it.